I registered but did not receive my registration email. Now what do I do?

There are some things to check first:

  • First, give it a couple more minutes. Sometimes emails can be delayed for reasons out of our control. You should receive your email within 30 minutes of registering.
  • Did you spell your email address correctly? Some days are not good typing days. We get that. Computers are picky about spelling, more than Ms. Henley from 2nd grade!
  • Next, check your junk folders. We think our emails are important and awesome. However, sometimes they end up in places we did not intend.
  • If the two suggestions above did not help, please email devon.landers@canton-mi.org so we can activate your account. We will just need your email address and we can activate your account on our side.

Show All Answers

1. I registered but did not receive my registration email. Now what do I do?
2. When Do I Need a Permit?
3. What are the requirements of the Homeowner?
4. If I hire a contractor, who is responsible for obtaining the permit?
5. What Determines the Cost of a Permit?
6. How do I request an inspection on my permitted work?
7. My contractor is not showing up when I am adding my contacts, or the contractor has more than one address?
8. I am a trade contractor listed on several building permits. Can I use the portal to check inspection results even if my builder does not use the portal?
9. Is there a Phone App for the CityView Portal?
10. Can there be more than one person linked as the contractor under one license number?
11. What is the turnaround time for trade permits submitted on the portal?
12. I have an inspection today, what time will the inspector be at my house?
13. Can I pull a trade permit before submitting a building permit application for on a project that requires a building permit?